In Good Company
Patni Computer Systems: A successful outsourcing story

Like many companies that open office in the Netherlands, Patni Computer Systems set up its Dutch operations in Amsterdam, with the aim of servicing clients in the emerging markets of the Benelux and Scandinavian regions. Europe’s contribution to the company’s revenues has been steadily increasing, with the region’s contribution increasing from 7.2 percent in 2003 to 9.1 percent in 2005. Started in 1978, the company works in the domain of information technology and is a leading global provider of IT services and business solutions, through 14,500 professionals working in its 27 sales offices and 22 global delivery centres located across the world. Its domain expertise lies in the areas of banking and financial services, insurance, manufacturing, retail, logistics and transport, life sciences, and communications, media and utilities. According to an IBEF report, manufacturing and BFSI account for almost 60 percent of Patni’s revenues, with its telecom domain increasingly contributing more to the profits. Within these areas its services portfolio includes application development, application maintenance, infrastructure management services, customer interaction and business process outsourcing, engineering design, validation, business intelligence, system integration, technology consulting etc. The Patni advantage comes from an integrated quality approach, along with Six Sigma proven technologies. The company aims at delivering high-quality, cost-effective and innovative solutions to its customer base, which comprises of over 300 companies all over the world. An ISO 9001:2008 certified organisation, Patni has developed vigorous methodologies, processes and frameworks that integrate with clients’ processes flexibly and reduce the risks of unpredictability in software development. The company works with the vision, “to be a trusted partner, powered by passionate minds, creating innovative options to excel.”